We try not to share instances of hate speech online as it only gives it more coverage – instead we screen shot it and report it. We stress that reporting works and it is easy to report hate speech.
When we see something nasty on social media we challenge it by commenting, using our personal names and profiles. It’s enough to say that it is offensive – we don't always need to have well thought out arguments. We encourage others to comment too. We want to challenge the acceptability of saying deeply offensive and hurtful things online, to develop an online culture based on human rights.
We share stories with a human rights perspective that are insightful and that challenge stereotypical and hateful content. By ensuring that different perspectives, i.e. counter-narratives, are present and shared widely in newsfeeds it puts doubt in the minds of those inclined to listen to, share and/or develop discriminatory content.
Sometimes we find ourselves looking at arguments where both sides have clear rights. We don’t take sides in the No Hate Speech Movement, we promote respectful debate. Research shows that people lose online arguments when they are offensive in any way, no matter how strong their case is!